The Naughty List: Vegas Resorts That Make You Question Why You Even Came
The resorts that earn your business, and why some still get it spectacularly wrong. Part 2 of 3.
If you missed Part 1, here’s the quick refresher: Vegas used to compete for your loyalty. Now it’s testing how much bullshit you’ll tolerate before you just throw your hands up and book somewhere else next time.
Part 1 celebrated the corners of the city where hotels still earn your business. The places I’ve stayed in and continue to visit regularly because they value and show customers that they are still appreciated. Please read it at the link below.
In Today’s Newsletter, we’re flipping the script.
Welcome to the Naughty List, the properties where customer experience goes to die. Places on my shit list for one reason or another. Places I’ve given a chance on more than one occasion and just don’t care to see again.
Fontainebleau- Pretty, but also Pretty Pretentious
Twenty years, a bankruptcy, a name change, and a reacquisition by the first bankrupt owners to prevent the new owner's bankruptcy, then change the name back, and you have Fontainebleau.
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